Elevate Your Leadership with Return On Inclusion™

CLEVELAND - The National Association of Athletic Ticket Sales and Operations (NAATSO) and Return on Inclusion (ROI) are excited to announce a renewed partnership aimed at promoting diversity, equity, and inclusion in the athletics ticket sales and operations industry. ROI is a sport-specific diversity and inclusion education platform dedicated to developing inclusive leaders and fostering a culture of belonging across social and cultural differences.  Seize the opportunity to be a catalyst for change, driving inclusive excellence in programs, policies, and practices. Don't miss out on this chance to redefine leadership.

"I cannot say better things about the ROI program," said first-year participant Nicole Minnich, ticket operations coordinator at University of Kentucky. "I've participated in other diversity, equity, and inclusion programs but what Nevin has put together has been far more beneficial than others."

"The Return On Inclusion is a great program and a much-needed program within the workplace," said first-year participant Percy Richards Jr, director of annual giving and ticket priority at Auburn. "The course provides a framework to break down and uncover uncharted waters within the diversity & inclusion space." 

Ready to revolutionize your leadership journey? Introducing Return On Inclusion™ (ROI), the game-changing sport-specific diversity and inclusion education platform that's reshaping the landscape of athletic leadership.

Why ROI? It's not just another training program; it's a commitment to cultivating inclusive leaders who champion a culture of belonging across all social and cultural spectrums. Our self-paced modules are designed to empower every coach and athletic administrator, providing the skills and competencies needed to propel student-athletes toward success in an atmosphere of genuine inclusivity.

ROI Founder and Course Instructor, Nevin Caple, is your guide on this transformative journey. With Nevin, you'll unravel complex concepts, embrace growth, and thrive as an inclusive leader. The culmination? Your well-deserved ROI Inclusive Leader Certificate.

Dive into the ROI Inclusive Leader Certificate:

  • Module 1: Diversity, Inclusion & Belonging Foundations
  • Module 2: Cultural Competence & Managing Relationships
  • Module 3: Overcoming Bias and Decoding Microaggressions
  • Module 4: Unpacking Racism, Anti-Racism & Privilege
  • Module 5: LGBTQ+ Inclusion & Gender Stereotypes
  • Module 6: Inclusive Leadership & Strategic Plan Development

Each module is a dynamic blend of instructor-led videos, self-reflection exercises, assignments, case studies,  handouts, resource lists, and quizzes.

Completion time for each module: Just 1-2 hours – fitting seamlessly into your busy schedule.

Click HERE to sign up now! Deadline to apply is Monday, February 26.


About ROI: Return On Inclusion™ (ROI) is a sport-specific diversity and inclusion education platform dedicated to developing inclusive leaders and fostering a culture of belonging across social and cultural differences. Our self-paced modules standardize learning methods, deepening our commitment to help every coach and athletic administrator develop the skills and competencies necessary to support student-athletes and achieve inclusive excellence in programs, policies and practices.

About NAATSO: NAATSO is the first organization of its kind to provide educational and networking opportunities; enhancement of acceptable operating standards and ethics; and establishment of the overall prestige and understanding of the profession of athletics ticketing administrators. For more information about NAATSO, please visit www.naatso.com. NAATSO is administered by the National Association of Collegiate Directors of Athletics (NACDA), which is in its 59th year. For more information on NACDA and the 18 professional associations that fall under its umbrella, please visit www.nacda.com.